How to handle duplicate bugs

Jerome November 19, 2012

What is the best way to resolve duplicate bugs? I can link bug_1 as a duplicate of bug_2, but when I resolve bug _2, it doesn't seem to resolve bug_1 for me.

Is there a different why to link 2 bugs so resolving one bug will resolve the other bug.

thanks,

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MinC
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November 19, 2012

This is still filed under improvement request: https://jira.atlassian.com/browse/JRA-2735

Once you created a link for bug_1 as a duplicate of bug_2, you need to resolve bug_1 immediately. That is the only approach for the scenario else you can give it a try with Minyaa Workflow, as suggested in the issue.

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Harry Chan
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November 19, 2012

The common approach is to link the duplicate and close it straight away marking it as duplicate. Users can follow the original bug that has been linked.

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