How to get the right file name for attachment imported using csv importer ?

Hi ,

We are planning to move to JIRA from zendesk and currently we are testing csv import functionality which is available under system tab in JIRA administration menu. Everything is importing correctly but attachment . We have removed the authentication requirement in Zendesk that means all the attachment are available publicly and accessible by JIRA server. Please try this https://cdunilibrary.zendesk.com/attachments/token/VhjIV5EO2fHkRhqsmi7VYAvbn/?name=web+form+28+july.JPG .  We have used the same URL in our csv file  but while saving the attachment it uses the token id as the name of the file without any extension. Please suggest what we can do to get the file name instead of token number .

Thank you in advance for any help or guidance you may provide.

Regards,
Ujjal Kandel

3 answers

0 vote

What version of JIRA are you using?

Hi Kian, Our version of jira is v6.4.5 . Thanks. Ujjal

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

243 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you