How to get the Jira Smart Value for the name of the individual who transitioned an issue

Maggie Rivard December 16, 2022

I am trying to add logging info into a custom field on my issues in Jira Software.

I want to track who transitions an issue, when they transitioned the issue, and any comments they added to the issue in a custom field.

Using automation (trigger is the transitioning of an issue) I want a custom field to populate the name of the individual who transitioned the issue, the date it was transitioned, and any comments that were added by that user.

I am still pretty new to Jira so any help would be appreciated, thank you!

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Mikael Sandberg
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December 16, 2022

Hi Maggie,

The smart value that you are looking for is {{initiator.displayName}}, that will give you the name of the use that triggered the automation.

Maggie Rivard December 19, 2022

@Mikael Sandberg 

Thank you so much. Do you know the Jira Smart Value for the date it was transitioned?

Mikael Sandberg
Community Leader
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December 19, 2022

That would be {{issue.updated}}

Maggie Rivard December 19, 2022

I was able to figure out the date: 

{{now.shortDate}} 

https://confluence.atlassian.com/automation/jira-smart-values-date-and-time-993924864.html
Felix Puller
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August 17, 2023

Maggie can you explain how you stored the value in a custom field? so did you e.g. do sth like this with the audit log action in automation?

{{issue.customfield_10929}} = {{initiator.displayName}}

I want to store the username in a custom field but somehow this is not working.

0 votes
Troy April 10, 2024

Hi @Mikael Sandberg is there a way to capture just the first name of the user as {{initiator.displayName}} prints the full name?

Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 10, 2024

@Troy This smart value should do it, {{initiator.displayName.split(" ").first}}

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Troy April 10, 2024

@Mikael Sandberg It most certainly did, thanks a lot :)

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