How to get desired users in suggestion list?


I want to remove the users coming in Suggestions list and add my team members over there. (Only 4 members). How to get my desired list in Suggestion List.

Here is the screen shot what i am reffering. This will save more time for me. The current list what i am having is no way related to our team/ frequently used users list.

Thanks in advance.


1 answer

This can be done at project level.

For each project you can define assignable users. Then you get only those people names only in the suggestions for that project.

In Current Project we have 15 ppl. but for my team i wanted to display specific ppl in my user list. how can i achive this??

You can't - the whole point of that drop-down is to allow you to see all the possible assignees.

I'm not sure of the exact logic of the suggestions, but to change it, you'll need to hack the code providing it. (Which you can't do with OnDemand installations)

The best you can do is take another look at the permission for "who can be assigned the issue"

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

451 views 2 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you