How to get count of status transitions for tickets in filter

Anastasia Anisimova April 7, 2015

Hello,

 

I need to count number of tickets transitions from status X to status Y for all tickets in predefined filter. Could you advise how can I do that? I expected to see that in JIRA widgets for dashboards since there is a time count chart between statuses open and ready, but there's nothing like what I neet to see.

 

1 answer

0 votes
Paulo Hennig
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 7, 2015

Hello Anastasia,

Utilities Plugin will help you

It keeps a tab of number of times the issue has been in a transition and the time spent in the same.

Anastasia Anisimova April 7, 2015

Paulo, thank you, but the tab doesn't provide cumulative information for a group of issues and I failed to find how to build such cumulative report based on the transition tab

Abhishek Kaushik October 26, 2017

Can anyone from Atlassian help on this ? Same query is being asked by hundreds of other users in different threads ?

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 26, 2017

It's being answered on other threads too.

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