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How to get count of status transitions for tickets in filter

Anastasia Anisimova Apr 07, 2015

Hello,

 

I need to count number of tickets transitions from status X to status Y for all tickets in predefined filter. Could you advise how can I do that? I expected to see that in JIRA widgets for dashboards since there is a time count chart between statuses open and ready, but there's nothing like what I neet to see.

 

1 answer

0 votes
Paulo Hennig Atlassian Team Apr 07, 2015

Hello Anastasia,

Utilities Plugin will help you

It keeps a tab of number of times the issue has been in a transition and the time spent in the same.

Anastasia Anisimova Apr 07, 2015

Paulo, thank you, but the tab doesn't provide cumulative information for a group of issues and I failed to find how to build such cumulative report based on the transition tab

Abhishek Kaushik Oct 26, 2017

Can anyone from Atlassian help on this ? Same query is being asked by hundreds of other users in different threads ?

Nic Brough [Adaptavist] Community Leader Oct 26, 2017

It's being answered on other threads too.

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