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How to get copied custom fields to show on customer side of a linked issue

We want the custom fields that are copied from the initial issue to show on the customer side. They are currently only showing on the back end.

1 answer

0 votes

Hi @David 

Might need a little more information here:

  • When you say initial Issue, what do you mean?
  • Is this a Jira Service Management Project? With Customers only getting access via the Request Portal?

Some more specifics will help us find the right answer for you :)

Ste

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