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How to get copied custom fields to show on customer side of a linked issue

David
David May 03, 2022

We want the custom fields that are copied from the initial issue to show on the customer side. They are currently only showing on the back end.

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Stephen Wright _Elabor8_
Stephen Wright _Elabor8_ Community Leader May 07, 2022

Hi @David 

Might need a little more information here:

  • When you say initial Issue, what do you mean?
  • Is this a Jira Service Management Project? With Customers only getting access via the Request Portal?

Some more specifics will help us find the right answer for you :)

Ste

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