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How to get a notification email sent to all agents when an issue is assigned to a queue?

Siva Padmanabha
Siva Padmanabhan May 31, 2015
 
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Arthur Gonçalves
Arthur Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 1, 2015

Hi Siva,

You'll need to configure the notifications on your instance. Please take a look on this guide.

-- Arthur Gonçalves

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Pedro Cora
Pedro Cora
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 1, 2015

Just to add a little more, on the Create Issue Event, include a group that contains all your agents. Or use the Roles.

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Siva Padmanabha
Siva Padmanabhan June 2, 2015

HI Arthur and Pedro, Many Thanks for your answers, really appreciate it. Best, Siva

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