From the portal to the projects, the user navigates to a particular issue type request screen. We need to add a dropdown for the Office the user is from, so they can submit that along with the summary. Can't figure out how to get the field onto the screen
Okay it looks like I need to make the field visible on the "Request Type" for the issue type https://confluence.atlassian.com/display/SERVICEDESKCLOUD/Setting+up+request+types But I can't seem to find the Request Types config screen. How do I get to it?
Should the service desks be under the top menu's Service Desk dropdown? They do not appear, just "Create service desk". Is there something I need to do to bring them under my control and get them accessible through that menu? Context: I am taking over the Jira setup stuff from the guy who originally made it, and is still the Administrator - I am in the administrators group.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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