I'm trying to get New Relic to raise tickets from alerts in my OnDemand Jira, I can give New Relic the jira account details & it brings back the list of projects and issue types ok, but,
If I click on 'Retry authentication' in NewRelic it reports 'Success!', however, if I try the 'send test message' link it returns 'Test message failed!'.
If I try to raise a jira ticket manually from within New Relic it reports 'Unable to create JIRA ticket. Please check your integration settings.'
Is there something I need to enable at the Jira end, or is New Relic not compatible with OnDemand Jira?
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