How to generate an HipChat notification on a new Bug issue

I've added an HipChat postfunction handler on the create transition and, in order to filter out no-bug issues I've added a JQL condition of the type «issuetype=Bug».

What I get is a notification in HipChat that claims that an error occurred.

I've tried also to move the postfunction on the All --> TODO transition but this transition seems not be triggered on a «create» event even if the issue has been created and put in state of TODO.



As David Maye suggested, I've moved down the handler below the 'Create Issue' and 'Indexing? tasks… JQL now can work properly on the entity.

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David Maye Atlassian Team Dec 04, 2014

Hi Giovanni,

What does the error say? Can you post a screenshot of your configuration in JIRA?

Did you move the HC notify post-function below the 'Create Issue' event (as seen in


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