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We are upgrading JIRA to v7.1.10 and noticed that the database collation is not supported. Understand that to fix the collation, we have to create a new DB, create the new tables and import data from old database. Atlassian provided the steps to create the tables and import data using the SQL server management studio. Is there a way to automate these steps? Can help to provide guide or scripts to export and import data via command line?
Of course, the way we mention it on the article you read is the recommended way, and the way we have confirmed it will work with Jira. However, I found the following article that you could also give a try:
Since you mentioned SQL Server Management Studio I assume you're using MS SQL, so this is the article I have provided.
Please give that a try but if it does not work I would recommend following our recommended action.
The article mentioned only alters the database collation. Table columns collations will not be altered. The recommended action on the other hand uses the SQL management studio. In our environment, we have limited privileges so I'm not able to use the SSMS.
Is there any alternative way to do this at application level?
Please advise. Thanks!
Thank you for confirming.
I've consulted with my colleagues, and they confirmed that you will need to consult your database administrator to make these changes, as they are fundamental changes in the database and cannot be performed without administrator privileges.
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