How to fire a custom event

I'm following this walkthourgh:

But when it gets to setting it in Post Function of a walkthourgh, I'm not seeing what i should choose.

I'm trying to set up a notification event that trigger when creating a ticket, only with a specific workflow.

3 answers

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Accepted Answer
1 vote

You will have to edit the post function that fires the event. You can only throw one event at a transition. Default event is normally Generic Event.

thanks! that worked

When i go to the workflow, go to post function, and click add, i'm not sure what to select.

I see my list of things i can do for a post function, but not sure what to select that will get me to fire an event

0 votes

WHat exactly are you not seeing? You custom event in thr dropdown to fire events?

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