I have "Customer Approval" status before "Done" and would like to see all tickets in "Customer Approval" and "Done" in the burn down chart.
Is there any way to configure "Customer Approval" or the transition to "Customer Approval" to set the ticket to "Completed"?
I tried setting "Result" = completed, but that has no effect.
Some reports in Jira work on the Last Column for your board, rather than a specific status or resolution. Based on this question: https://community.atlassian.com/t5/Jira-questions/Burndown-on-custom-status/qaq-p/303998
I'd say you need to put your "Customer Approval" Status in the final column of your board which is generating the report
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