It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to find usernames in Jira Cloud for CSV import

Hello! We are trying to do a bulk CSV import into Jira cloud and can no longer find usernames for our assignee and reporter fields. Is there an easy way to find users still?

1 answer

Hi @Jade Melcher

Can you get your Site Admin to provide you a list of users and their usernames?

An alternative which I've used in the past is to create the mapping from existing assigned issues in Jira - this is how we did it:

  • Search for issues with relevant users attached to them (assignee / reporter / creator)
  • Export to CSV - which provides the user's usernames
  • Export again using Print List - which provides the user's display name
  • Copy / Paste the Print version from web browser into the original exported CSV
  • Match user names to display names using the Jira Key

This way you have a list you can re-use of usernames vs display names for CSV imports.

Ste

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

303 views 1 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you