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How to find out the character encoding method used for my JIRA instance

Atlassian OnDemand uses UTF-8 encoding. If our JIRA instance uses other character encoding methods, we cannot import data to JIRA OnDemand based on atlassian documentation.

How do i know what character encoding method we are using in our JIRA  Production?




2 answers

Hi Sriveni, navigate to the System Information page, with the keyboard short cut g+g and type System Info or accessing directly the URL: http://<JIRA_URL>/secure/admin/ViewSystemInfo.jspa and search for encoding there.

I hope it helps.


0 votes

Depends on your database settings.

For mysql, try

SELECT default_character_set_name FROM information_schema.SCHEMATA S WHERE schema_name = "schemaname";

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