How to filter issues where a Comment contains the exact phrase

[Brian Watson]

comment !~ "\"FINAL LOGO LOCKUP UPDATED\""

This isn't filtering out tickets that contain this comment.  Removing the ! correctly finds them, but I need to remove the tickets that contain this phrase.

[Udo Brand · Accepted solution]

The problem is an issue can have several comments. Issue 1 has two comments one with "FINAL LOGO LOCKUP UPDATED" and the second without that string.

So both querys comment ~ "\"FINAL LOGO LOCKUP UPDATED\"" and comment !~ "\"FINAL LOGO LOCKUP UPDATED\"" will find that issue.

Solution: create a filter with comment ~ "\"FINAL LOGO LOCKUP UPDATED\"" and save it (e.g. as "FLLU".

then use the query not filter = FLLU

[Udo Brand]

Guess this is one of the answers where no mail have been sent.: https://answers.atlassian.com/questions/12917699/no-mail-from-answers-since-yesterday

[Eiichi Kurimoto]

Hi Atlassians,

Our customer told us that they got the same result, and I've reached the workaround same as Udo's.

The filter by comment looks as if it returns the list of comments, not the list of issues.

Is it a correct specification ?

Or, has anybody raised a ticket for it yet ?

Thanks,

[Eiichi Kurimoto]

Sorry, I'm a little short-tempered. The ticket is here, https://jira.atlassian.com/browse/JRA-43600