How to filter issues where a Comment contains the exact phrase



This isn't filtering out tickets that contain this comment.  Removing the ! correctly finds them, but I need to remove the tickets that contain this phrase.

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Accepted answer

The problem is an issue can have several comments. Issue 1 has two comments one with "FINAL LOGO LOCKUP UPDATED" and the second without that string.

So both querys comment ~ "\"FINAL LOGO LOCKUP UPDATED\"" and comment !~ "\"FINAL LOGO LOCKUP UPDATED\"" will find that issue.

Solution: create a filter with comment ~ "\"FINAL LOGO LOCKUP UPDATED\"" and save it (e.g. as "FLLU".

then use the query not filter = FLLU

Hi Atlassians,

Our customer told us that they got the same result, and I've reached the workaround same as Udo's.

The filter by comment looks as if it returns the list of comments, not the list of issues.


Is it a correct specification ?

Or, has anybody raised a ticket for it yet ?



Sorry, I'm a little short-tempered. The ticket is here,

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