I have users that don't use Jira often. By the time they get back, their id is inactive. This user interacts with Jira via an API. And when their id becomes inactive, the API stopped working. So, if we can extend the period before the id becomes inactive, this would allow the API to continue to work.
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How are you handling users? Is the directory Atlassian Access, Google Accounts, or Atlassian accounts (this is the default for new cloud systems, and it's used here as well as in other Atlassian Cloud systems - the account I'm logged into to type this answer out is the same account I use for getting into some Jira/Confluence systems)
The reason I ask is that only one of those supports automatic "account becomes inactive after a while", the other two need a human to directly deactivate the accounts.
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