Apologies if this has been submitted by someone else, looking for a way to exclude certain tickets open with subject *Hiperos* and others so my dashboard only showing me Incident that are applicable to my team only.
project in (IM, ADV) AND issuetype in (Incident, "Instance Upgrade Failure", "Major Incident") AND status in (Approved, "Cloud Engineering Escalated", "Development Escalated", FTS, "Identified", Incident, Investigating, "L3 Review", Open, "Pending L3 Support Review", Reopened, "SRE L2 Escalated", "SRE L3 Escalated", Triggered, "Waiting for Triage", Watching) ORDER BY created DESC
any help really appreciated!
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