How to exchange data between Jira and an other app?

Hi everybody,

My customer would like to know wether it is possible to call a webservice  at JIRA ticket update to insert a new record in a target application. This record properties would be JIRA issue custom fields values.
Once this record would be created, its ID value would be sent back to the JIRA issue and recorded in a custom field.

Thanks 4 your help.


1 answer

Yes it's possible and there are a couple of ways to do this. You can:

  • Utilize the JIRA Webhooks or create your own
  • Create post-functions that will do what you want (like the JIRA ScriptRunner)
  • JIRA Event Listeners that executes internal script/code 


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot