How to enable guests to create tickets

This question is in reference to Atlassian Documentation: Getting started for service desk admins

[EN by Google Translate]

 How to enable guests to create tickets

I need to a lot of undocumented people in JIRA, could describe the issues and report bugs.

And in order to do not have to register them, and the more they spend on the license.

How do I achieve this?

[RU]

Как дать возможность гостям создавать тикеты

Мне необходимо, чтобы множество незарегистрированных в JIRA людей, могло описывать проблемы и сообщать о найденных ошибках.

И чтобы для этого не приходилось их регистрировать, а тем более тратить на них лицензии.

Как мне этого добиться?

2 answers

0 votes

Your "guests" should be what JIRA Service Desk calls "customers".  These accounts do not take up licences, but only have a very simple "portal" access to JIRA.

Perhaps you are looking to enable public signup - check this https://confluence.atlassian.com/adminjiracloud/enabling-public-signup-780861551.html

 

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