How to enable guests to create tickets

This question is in reference to Atlassian Documentation: Getting started for service desk admins

[EN by Google Translate]

 How to enable guests to create tickets

I need to a lot of undocumented people in JIRA, could describe the issues and report bugs.

And in order to do not have to register them, and the more they spend on the license.

How do I achieve this?

[RU]

Как дать возможность гостям создавать тикеты

Мне необходимо, чтобы множество незарегистрированных в JIRA людей, могло описывать проблемы и сообщать о найденных ошибках.

И чтобы для этого не приходилось их регистрировать, а тем более тратить на них лицензии.

Как мне этого добиться?

2 answers

0 vote

Your "guests" should be what JIRA Service Desk calls "customers".  These accounts do not take up licences, but only have a very simple "portal" access to JIRA.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

763 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you