A user, Dejan Stojadinović, decided to come up with unofficial support for JIRA 6.2.x and 6.3.x.
Please note that this is not a supported version, so use with caution.
It never was more than a plugin developed by Atlassian Labs (according to Market "Atlassian Labs holds personal projects by Atlassian developers. These add-ons often developed in conjunction with hack-a-thons and Atlassian ShipIt Days, but are not officially supported"). The best you can do for maybe pushing this feature forward is to comment on Market as a review or contact Atlassian via Contact Us. I'm like you - think this could be a great add-on OOTB for JIRA.
We are pleased to announce the release of our Jira plugin *Multithreaded Comments* which enables the possibility to have comments trees where you can reply to comments and keep the main comment parents at the top level.
We give support for improvements and new functionalities
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...
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