How to do the email template customization without using any add-ons in JIRA?

Karmen Cheung May 5, 2016

How to do the email template customization without using any add-ons in JIRA?

2 answers

1 vote
Tibor Hegyi _META-INF_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 5, 2016

Hi, if you have jira server, you can find the templates in the file system.

Find details in the docs:https://confluence.atlassian.com/jira/customizing-email-content-185729653.html

0 votes
Karmen Cheung May 5, 2016

Hi, Tibor!!

For new email templates:

  1. Create your new mytemplate.vm files in the htmltext and subjectdirectories, based on the existing files in those directories
  2. Add the templates to atlassian-jira/WEB-INF/classes/email-template-id-mappings.xml to make them valid choices for when you are adding a new event.

 

For no, 2, how could I add the templates to email-template-id-mappings.xml if I don't have any development tools such as Eclipse?

 

Chris Dunne
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May 5, 2016

I believe you can edit that file with any text editor. You may have to restart JIRA to see the effect.

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