How to display workflow drop down menu in issue view screen?


I've created a custom workflow of 9 steps.

Issue view screen displays the status button and transitions work fine when click the status button. However, workflow drop down menu doesn't show up in the Issue view screen. Is additional configuration required to display the workflow drop down menu?

2 answers

Hi Takdir,

By Default if you have more than 2 transitions in your workflow then the 3rd one will display in Workflow Drop Down Menu. For Example for step OPEN --> Start Progress, Reject Issue, Close Issue so here Close Issue will be automatically displayed in Workflow Drop Down Menu.


Thanks Taha for looking into my problem. I've attached the workflow diagram. As you can see DEV-WIP status has 3 transitions (DEV-WIP--> PLAN, DEV-DONE, DEV-BLOCKED) . These three status buttons are displayed on screen but Workflow drop down menu doesn't show up.

It might be possible for cloud instance default value is 3, you can try adding additional 1 or 2 transition to check if Workflow Dropdown Menu will appear.

The default is 2, but Support will change it if you ask.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,152 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you