How to display full user name instead of ID in user picker?

Raju KC
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May 14, 2013

How to display full user name instead of ID in user picker?

Any suggestions?

5 answers

1 accepted

1 vote
Answer accepted
Udo Brand
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May 14, 2013

I doubt this is possible without changing the code.

It displays what is stored in the database (JIRAISSUE respectively COSTUMFIELDVALUES which is the ID) only when you search (pick) a user the application looks in CWD_USER where user name and email is stored.

Raju KC
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May 14, 2013

But in view screen, Full user name is displayed.

Udo Brand
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May 14, 2013

you're right under the people section the user names are displayed. Even the standard user picker (Reporter /assignee) have in Edit Screen the names displayed but not cutomfields user picker.

I haven't seen a way to change that behavior for customfield user picker.

2 votes
Peter Runcie July 2, 2013

I also have this problem and its confusing to users. I expected that onscreen behaviuor of custom user picker fields would be the same as standard user picker fields such as Assignee and Reporter.

1 vote
Darius August 28, 2019

Hi All,

This happens for me only in a particular project while updating the comments section.

when I try to mention a group in the comment section it uses only the ID but not the group name.

 

eg, if there is a group created as atlassiansupport[L2-ops], while mentioning in the comment as @atlassiansupport it picks the ID as L2-ops rather than showing as atlassiansupport.

This happens only to a specific project. Suggestions please where do I miss.

0 votes
Matt Taylor May 26, 2016

no response atlassian?

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