How to display Jira info in my HTML form?

Hi everyone!

I am a student in a department that uses Jira to track customer requests,
for my project I have to create a satisfaction form and in this form I have to display the name of the customer, the Jira and his mail, the link that redirect the customer to the form will be in the notification email when the Jira ticket change the status.

do you think that it is possible to have in the notification mail a URL of type: localhost or http://form1/customer= Yoda?Jira=EvoYoda?mail=yoda@jedi.com.

With PHP I can display this information in my satisfaction form

1 answer

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Timothy Chin Community Champion Jan 15, 2018

Or you can try using the Jira Issue Collector:

Or maybe just Jira Service Desk?

Thank you for your answer, if I understand correctly, with the issue collector I can generate a form in javascript, implement it in my HTML code and modify it according to my needs like displaying the name of the customers, the name of the JIRA and their email.
For my school project I prefer to keep my form.

I thank you in advance for your futur answers

Timothy Chin Community Champion Jan 16, 2018

Essentially yes.

With a co-worker we found another solution! In the script that allows to send a notification email to the client, he added the line:

<b> http: //localhost/test/indexTest.php?name=$ issue.assignee&ticket=$issue.summary</ b>

In the notification that he sent me, there is the link of the form with the information of Jira:

http: //localhost/test/indexTest.php?name=djean(djean)&ticket=test9

 

thank you Timothy for your help

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