I am a student in a department that uses Jira to track customer requests,
for my project I have to create a satisfaction form and in this form I have to display the name of the customer, the Jira and his mail, the link that redirect the customer to the form will be in the notification email when the Jira ticket change the status.
do you think that it is possible to have in the notification mail a URL of type: localhost or http://form1/customer= Yoda?Jira=EvoYodafirstname.lastname@example.org.
With PHP I can display this information in my satisfaction form
For my school project I prefer to keep my form.
I thank you in advance for your futur answers
With a co-worker we found another solution! In the script that allows to send a notification email to the client, he added the line:
<b> http: //localhost/test/indexTest.php?name=$ issue.assignee&ticket=$issue.summary</ b>
In the notification that he sent me, there is the link of the form with the information of Jira:
thank you Timothy for your help
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot