How to disconnect Jira from Crowd?

After a long time running Jira 4.0, I'd like to upgrade to 5.1.4. At the same time, I'd not like to use Crowd anymore but the Jira internal user directory, as I'm more or less the only user on my Jira instance and Crowd just complicates things for me.

Importing a 4.0 backup into 5.1.4 fails, because I don't have crowd configured in Jira 5.1.4.

Is there a way to disconnect Jira 4.0 from Crowd before importing or is there a way to force Jira 5.1.4 to continue without crowd?

1 answer

Hi Sebastian

As the first shot, you should upgrade JIRA and CROWD to the latest versions. It will move the users details to the new user management structure regarding the changes between those JIRA versions.

After that, you may try to do that just moving users between directories, which is one of the JIRA 5.1.x features. However, this is only available between internal directories (JIRA internal directory or Delegated one).

Beyond this, I believe that you'll have to perform some SQL queries on trying to change the existing users directories info. The following post has a valid SQL procedures, which could be helpful.

https://answers.atlassian.com/questions/87000/how-to-migrate-users-from-one-directory-to-another-using-sql?page=1#87293

For further assistance, I'd suggest raise a ticket at https://support.atlassian.com

Cheers,

Paulo Renato

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,826 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot