How to disabled custom fields for particular set of users/groups?

Scenario:

We have created sample project and there are five Issue Types: Story, Epic, Task, Change Request and Bug for that particular project. We have added two custom fields: QA Comments and Client Comments in Jira.

  1. While creating an issue at client end, ‘Client Comments’ field should be enabled and 'QA Comments’ field should be disabled for Client group.
  2. After reaching issue to QA team, ‘QA Comments’ field should be enabled and ‘Client Comments’ field should be disabled for QA group.
  3. QA team should not be able to edit client team and Client team should not be able to edit QA team.

Is above scenario possible? If yes, please provide us with the steps / demo. 

1 answer

You can't do this in JIRA Cloud.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot