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How to disable avatars globally in JIRA?

Our JIRA instance has many customers that view and audit issues and to prevent our collection of imaginative users from causing issues by using questionable avatars I need to disable Avatars or at least prevent users from uploading custom images for their avatars. Is this possible in version 5.1.x?

3 answers

1 vote
Thomas Schlegel Community Leader Aug 26, 2012

Hi Lucas,

maybe this thread might help you: https://answers.atlassian.com/questions/7199/avatar-image-pre-set

There is an idea to point all avatars to the same image, so avatars are not disabled, but everyone has the same one.

Cheers

Thomas

Thanks for the info. While this is pretty brute force and probably not recommend you can prevent uploading custom avatars by disabling write access to $JIRA_HOME/data/avatars. It returns an internal server error when you try.

Hello!

Did you try that? It worked? What was the image showed instead of the avatar?

Thanks and regards

My end user reports he still sees them. So it didn't work. Found this today - https://jira.atlassian.com/browse/JRASERVER-37549 - which makes me think that this feature is no longer supported.

So Atlassian support sent me this;

Top right gear  > System  > General Config > Edit (right side)

Scroll down and you see "Gravitar server" and you can select off. Not sure why this isn't on this page - https://confluence.atlassian.com/jirakb/how-to-disable-avatar-features-in-jira-707985425.html

111.PNG

We will test and see if that worked.

This worked for us.

You can take a look at the jira-application.properties file for the property jira.user.avatar.enabled. There should be documentation on what each property does. You can set this to false. Please give this a try.

Thanks for the suggestion. I had found that property in the 4.2 upgrade guide and tried it but it doesn't seem to produce any noticable change in 5.1.2.


As per the upgrade notes https://confluence.atlassian.com/display/JIRA/JIRA+4.4+Upgrade+Notes they now go in the jira-config.properties and the database. I couldn't find this value in the specified jpm.xml for defaults though. It might not be possible anymore.

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