Hi,
I am using JIRA Service Desk 3.0.1 on JIRA v7.0.3
When commenting on an issue the field is auto populated with
Hi (name of reporter),
– Sal M
Can this be disabled?
I worked with support and this can be disabled by each JSD agent on their profile page. There is an on/off switch about halfway down the page.
The suggestion to track it is:https://jira.atlassian.com/browse/JSD-631
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Thank you!
Thank you this is extremely helpful!
We are looking for the same information. It would be nice to be able to change what auto-populates for a comment.
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