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How to develop a field mapping plugin for Zendesk and JIRA?

Jennifer Zou
Contributor
May 18, 2017

Hi Everyone,

 

I want to sync two fields from JIRA to Zendesk...I know that Zendesk Support Plugin for JIRA have field mapping feature. Unfortunatelly, this feature does not support "Resolution" and "Affect Versions" Fields in JIRA. So...I want to develop a Plugin that can sync these fields...


However, I don't know how to develop a connector between Zendesk and JIRA. and transfer data between them. Is there any exsiting sample code? Any hints?

 

Thanks,

Jennifer.

1 answer

0 votes
Oleksii Melnyk
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June 25, 2025

Hi! You can check out the official development platform from Atlassian.

https://developer.atlassian.com/cloud/confluence/forge/

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