How to detect the issues that stay on one status too long time?


How can I get the issues, that stay on one specified status too long time.

Like Stay on "Open" status over 7 days.

Or Stay on "Review" status over 2 days.



4 answers

1 accepted

1 vote
Accepted answer

with JQL you can use

status = open and status changed to open before -7d

maybe you would have to exclude issues that were in the meantime reopened

..and not status changed from resolved to open after -7d

or something like this

Hope this helps

For complex workflows that will require quite a big set of excludions. NOT status CHANGED is better solution - as for works with NOT

Try JQL like:

status = "Open" and NOT status CHANGED AFTER "-7d"

status = "Review" and NOT status CHANGED AFTER "-2d"

as I said "... or something like this "

You may use the Average Time in Status report or Transitions Summary Tab as suggested here.


Hi Everyone,

We recently released a plug-in that mesures time between status. I think Time in Status will solve your problem.

Here is the link to discover more about Time in Status.

Thank you for your interest in OBSS Atlassian Platinum Partner 

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