How to delete a user when active work itmes already assigned.

We are trying to either delete a user or move to another directory, but could not succeed due to active assignments. Can you please suggest any workaround to achieve this.

 

Thanks in advance...

PVS

1 answer

This widget could not be displayed.

Hi Siva,

Take a look at the Delete a User section of Create, edit, or remove a user:

Take any actions required to disassociate the user with JIRA. The error message will give you exact instructions but these may include:

  • Reassigning any issues currently assigned to the user.
  • Bulk-editing the issues created by the user and changing the 'Reporter' to someone else. You will also need to allow editing of closed issues if some of the issues the user created are closed and you do not wish to reopen them.
  • Changing the owner of shared dashboards owned by the user. See Managing shared dashboards.
  • Changing the project lead for any projects where the user is a lead.

Once you resolve those conflicts you should be set.

Cheers,

Branden

Thank you very much...

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

565 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you