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How to deactivate a user who has never accepted the invite?

I have a user who has admin authority at the same level as me.  She does not want to use the product and I want to deactivate or delete her profile.  I am assuming since she has never accepted the invite I am not able to remove her.  How can I deactivate or delete her profile.

BTW I have several with this scenario.

2 answers

Hi @Darlene Wright 

I believe you must be at least a site admin to deactivate a user.  What are you seeing when you go to user management and try to remove site access for the user?

Best regards,
Bill

0 votes
John M Funk Community Leader May 01, 2022

Hey @Darlene Wright  - Are you still having this problem? 

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