Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to deactivate a user who has never accepted the invite?

I have a user who has admin authority at the same level as me.  She does not want to use the product and I want to deactivate or delete her profile.  I am assuming since she has never accepted the invite I am not able to remove her.  How can I deactivate or delete her profile.

BTW I have several with this scenario.

2 answers

Hi @Darlene Wright 

I believe you must be at least a site admin to deactivate a user.  What are you seeing when you go to user management and try to remove site access for the user?

Best regards,

0 votes
John M Funk Community Leader May 01, 2022

Hey @Darlene Wright  - Are you still having this problem? 

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you