How to deactivate a user who has never accepted the invite?

Darlene Wright August 24, 2021

I have a user who has admin authority at the same level as me.  She does not want to use the product and I want to deactivate or delete her profile.  I am assuming since she has never accepted the invite I am not able to remove her.  How can I deactivate or delete her profile.

BTW I have several with this scenario.

2 answers

1 vote
Bill Sheboy
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August 24, 2021

Hi @Darlene Wright 

I believe you must be at least a site admin to deactivate a user.  What are you seeing when you go to user management and try to remove site access for the user?

Best regards,
Bill

0 votes
John Funk
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May 1, 2022

Hey @Darlene Wright  - Are you still having this problem? 

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