It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to customize Jira Service Desk confirmation page

Dejan Kocic Jun 10, 2017

After a user submits a ticket, I would like to have a confirmaiton page which has been customized by our needs. We are using Jira Cloud.

1 answer

0 votes
Branden McElveen Atlassian Team Jun 12, 2017

Hi Dejan,

The default behavior is to direct the user to the ticket they created one they have completed creating the request.  You can create a feature request to have a message pop up to say something like "You're looking at the issue you created" and provide your use case to the devs so they can consider adding this as native functinality in the future.

In addition you may also want to look at the List of Service Desk Customizations from Atlassian Support.

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira

Try Jira Cloud for Outlook: Organize your work without leaving your inbox

Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...

1,255 views 2 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you