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How to customize Jira Service Desk confirmation page

Dejan Kocic Jun 10, 2017

After a user submits a ticket, I would like to have a confirmaiton page which has been customized by our needs. We are using Jira Cloud.

1 answer

0 votes
Branden McElveen Atlassian Team Jun 12, 2017

Hi Dejan,

The default behavior is to direct the user to the ticket they created one they have completed creating the request.  You can create a feature request to have a message pop up to say something like "You're looking at the issue you created" and provide your use case to the devs so they can consider adding this as native functinality in the future.

In addition you may also want to look at the List of Service Desk Customizations from Atlassian Support.



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