How to customise sub task drop down values


currently, I have two Issue Types with a set of sub tasks:


  • IssueTypeA subtask1
  • IssueTypeA subtask2
  • IssueTypeA subtask3


  • IssueTypeB subtask1
  • IssueTypeB subtask2
  • IssueTypeB subtask3

When creating an issue, I can select between IssueTypeA and IssueTypeB in the drop down.

When creating subtasks within any of those IssueTypesA and B, however, the dropdown shows me all sub tasks available, regardless if I am creating a sub task for IssueTypeA or IssueTypeB.

Is it possible to configure JIRA in such a way, that I can only see drop down values for subtasks that belong to its parent issue? In this example, I only want to see IssueTypeB subtask1-3 if creating subtask within IssueTypeB.

Any help would be highly appreciated.





2 answers

0 votes

JIRA considers sub-task types to belong to projects, not the top-level issue type.  Any top-level issue can have any sub-task type that is in the project attached to it.

On Server, you've got some options with code to change that (you'd allow the full list, but then use a hack to remove the ones you don't want based on the top-level type), but Cloud does not allow for the code changes you'd need to make.

hmm, that is a pitty. thanks for the clarification.

i will then work with easily identifiable icons then as a workaround.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,950 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot