1. How to create auto add comment every week for issues which is in Open status? ( JIRA version v.5.2.11 )
You can write a groovy service which will execute each week and create a comment on all issues resulting from a JQL query.
See the sample from the link below. I think it will work for you with a little modifications
https://jamieechlin.atlassian.net/wiki/display/GRV/Services
https://jamieechlin.atlassian.net/wiki/display/GRV/Escalation+Service
Thanks a lot! Escalation service was a good solution in my case! ;)
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