How to create an issue in a certain state based on user roles

if a user is of a certain role, when that user creates an issue we would like the following to occur:

  • The issue should be created in the "In Progress" state.
  • Ideally it would automatically assigned to the current user. 

    Any hints on the best approach would be appreciated. Thanks

1 answer

1 vote

You can't do it.  The "create" transition only has one end-point.

You can, of course, do it differently by issue type (different workflow = different start point).

The other option is to use an add-on like Script Runner that can perform an automatic transition after create, and pushes the issue onwards through the workflow.

(Assignee = current user is a simple post-function too, so that bit is easy)

Both are good alternatives. Thanks Nic for the fast (instant smile ) response. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,032 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you