I'm not sure I understand your question. You can create articles in Confluence (set a space as a knowledge base) and link them to a JIRA Service Desk. After you set up your knowledge base space, the issue view displays a panel that displays related knowledge base articles. If there isn't a relevant article, you can create a new article from the issue. This page from the Atlassian documentation describes how to set this up:
Is this what you mean?
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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