How to create an Email Notification for a new Status created in my workflow?

Hi there,

I want to create an email notification for a status in my workflow (using a new status I created, I want an email notification to be sent to a particular group) , how do I do this? I have checked my Notification Scheme but it does not let me pick the status I want an email to be sent from. I thought a post function might do the trick but I could not see any email notification option there.

Help would be appreciated.

Thanks,

Shreena

1 answer

1 accepted

Hi, you need to create an event for it to fire. Once you've created the event, you can add notifications to it. Then for the transition, you can create a post function that fires the event.

The event list is maintained separately (similar to custom fields - there's a global list of them, you need to add one first, then you can use it in other places). That approach is used throughout Jira, but is a little odd when you first start needing to do Jira admin.

As Harry says, create a new event, then go into your workflow and look at the post-functions on the transitions you want to have email notifications for. You'll find an automatic system generated post-function saying "fire event". Edit that and change it to your new event.

Thank you for your help :)

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