How to create a line break in comments (inside of Jira project)?

Hello! I have to create system comments involving several lines (inside of my Jira project), but wiki marking "\\" doesn't work!
I'm writing:

some text\\

another text

And as a result I have:

some text another text

May be I do something wrong? Or it just doesn't work in Jira?

4 answers


It seems to be working for me, when I tested in my jira.I think you have disabled the wiki style renderer or in other words, your text field is working with default text renderer and it does not use wiki style renderer, to enable it, Goto Administration->Issues->Fields..->Field Configurations Tab->select the field configuration->check the field's renderer.Change it if it is default text renderer.

Hope this Helps.

0 vote
Renjith Pillai Community Champion Dec 28, 2012

While I didn't complete understand what you meant by 'system comments', in JIRA there is nothing special to add a new line in the wiki markup. Just press enter while typing and that's it.

It looks too simple an answer for me, if I have misunderstood your question, please let me know.

I have a transition screen where I can't type enter in the textareas, including the comment field. I guess the OP has hit that same (reproducible) bug.

Thanks for posting this! I can now use these within the CSV imports. However doing so doesn't allow other markup, so although I have a new line I can't have tables or headings.

For instance\\ would have given me a new line\\ h1. is not a heading

Suggest an answer

Log in or Join to answer
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

331 views 0 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot