How to create a auto JIRA ticket directly from email

Newton Das
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April 8, 2024

How to create a auto JIRA ticket directly from email

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Hi,

There is an option called Email Handler in Jira software. when ever you sent a mail to the configured email in Jira, it will automatically create an issue in selected project with the summary as an  email subject you provided while sending email. 

Refer to this document   

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

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Stephen Wright _Elabor8_
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April 8, 2024

Hi @Newton Das 

For Jira Software and Jira Work Management, check out this help page: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

For Jira Service Management, see these pages instead: https://support.atlassian.com/jira-service-management-cloud/docs/receive-requests-from-an-email-address/

Let us know if this helps!

Ste

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