How to count the number of times tickets have been moved to specific status for given Sprint

Syed Mazher Husain May 20, 2024

Hi everyone.

I'm new to JIRA project management tool, and not able to find a way to count the number of times the tickets have been moved to specific status for given Sprint.

To be precise, I need tickets that have been reopened(i.e. moved to "In Progress" status) more than twice for given Sprint.

Please share existing link in case this a duplicate question.

7 answers

3 accepted

3 votes
Answer accepted
Valeriia_Havrylenko_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 21, 2024

Hi @Syed Mazher Husain  👋

Welcome to the community! 

You can do it with Time in Status. Just simply:

  1. Install Time in Status
  2. Select Status Count report 
  3. Configure report by JQL

project = "project name" and key = issue key and sprint = 'sprint name'

for example: project = "SLA & CT Line" and Sprint = 'SLA / CT Sprint 21'

Знімок екрана 2024-05-21 о 12.47.06.png

That is all 🎉

 


Also you can select Time in Status report to easily get Issue age, Cycle Time, Lead time, Time in each status 

image.png

Add-on has 30-day free trial, free up to the 10 users and developed by my team. 

You can also book a live demo - we'll show you the application inside out and answer all your questions.

I hope you find this helpful 🚀 

 

Syed Mazher Husain May 21, 2024

Thanks a lot, I've requested my admin to add it.

Valeriia_Havrylenko_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 21, 2024

@Syed Mazher Husain 


I'm pleased to hear that you're giving Time In Status a try.

We strive to be the best for you!

Have a great day 🥳

2 votes
Answer accepted
Amay Purohit_RVS
Rising Star
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May 21, 2024

Hi @Syed Mazher Husain 

Welcome to the community !!

 

As suggested in the other threads as well, you can use Jira rest API's to build your own custom solution or an app can help to get this data. If you are open to try out mktplace app for this need, take a look at

Time in Status Reports 

The app has numerous reports for time in status use cases. One of them is the Status Transition count as shown below.

More app details here

The app is free for 10 users. Do try it out.

Disclaimer : I work for RVS, the vendor for this app

TIS - STatus Transition Count.PNG

Syed Mazher Husain May 21, 2024

Thanks for the prompt reply, I'm trying with the API option. Also, I've requested y admin for the add-on also.

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0 votes
Answer accepted
Pavol Gočal
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May 20, 2024

Hello @Syed Mazher Husain

check this thread.

I also found similar question here.

 

 

Syed Mazher Husain May 21, 2024

Thanks, this is helpful.

2 votes
Bloompeak Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 21, 2024

Hi @Syed Mazher Husain

Welcome to the Atlassian Community!

Jira doesn't have a built-in solution for the report you mentioned. If you prefer using a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. To get a report of how many times the status of each issue is changed, you can have a look at Status Count And Entry Dates report. Entry date(see In Development, Ready for Testing, In Testing, In Development columns.) is status transition date and status count(see #In Development, #Ready for Testing, #In Testing, #In Development columns) is how many times an issue is entered to this status.

App Features:

  • This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, resolution time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

For further details, you can have a look at Status Time Reports How to Videos.

If you are looking for a completely  free solution, you can try the limited version Status Time Reports Free.

If you have any questions, feel free to schedule a demo with us.

Hope it helps.

1 vote
john smith May 21, 2024

I'm new to JIRA project management tool, and not able to find a way to count the number of times the tickets have been moved to specific status for given Sprint.

0 votes
Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 26, 2024

Hi @Syed Mazher Husain

welcome to the community!

As you've surely noticed by now, this is an area in which a number of Marketplace apps operate. You may already know that you can trial any Marketplace app for free for 1 month; so if an app is an option for you, I recommend trying out a few and seeing which one works best for you and your team!

To provide a concrete recommendation: I really think you'd like the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of so-called history columns that aren’t natively available, including number of transitions to [status], number of transitions between [status] and [status], and many, many more.

This is how it looks in action:

number-of-status-changes.gif

As you can see above, you can easily sort and filter by your history columns; you can also use them across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

Any questions just let me know,

Best,

Hannes

0 votes
Gizem Gökçe _OBSS_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 22, 2024

Hello @Syed Mazher Husain  & @john smith ,

Welcome to the community!

I would like to introduce you to a very advanced tool with which you can easily count the number of times the tickets have been moved to specific status for given Sprint. Timepiece (formerly Time in Status) ,the oldest and leading "Time in Status" app in Atlassian Marketplace, which is developed by my team at OBSS,  it is available for both Jira Cloud, and Data Center.  

Timepiece mainly has several types of time reports (showing how much time each issue spent on each status, assignee, or group) but the app also has Status Count and Transition Count reports. These reports show how many times each status and each transition was used by each issue.

Report Types Status Count.png

Report Types Transition Count.png

In addition to this, you can easily use your predefined sprints as filter type and you can create reports calculated specially for your sprints.

Filter Types Sprint.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

Visit Timepiece to explore how our JIRA add-on can revolutionize your metrics measurement process. Enjoy a 30-day free trial to experience the full range of features.

If you wish, you can also schedule a live demo. We will provide a comprehensive overview of the application and address any inquiries you may have.

Hope it helps,

Gizem

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