How to correct a f***ed up menu item? Edited

Unbenannt.png

Hello everybody!

Somehow someone who was in my new company before me managed to f**k up the Dashboard-Link in the top menu (in German "Startseite"). I have searched through the filesystem and the translation-files, but I cannot find where this "S<u>t</u>artseite" is coming from. Can anyone point me to the source of this?

 

Thanks a lot!!

 

Greetz, Anja

7 answers

1 accepted

This widget could not be displayed.

Found the solution: Older version of JIRA got a "German (Germany) Language Pack" as Plugin. I have removed the Plugin with an other update but it came back with the last update. After disabling the plugin the spelling mistake was away.

Yippieh! That worked for me too! Strange enough that in "safe mode", where all plugins should be deactivated, the mistake was still there.. 
Thanks man!!

This widget could not be displayed.

It could be coming from an add-on. Check the list of user installed add-ons under UPM and disable the suspicious ones to see if it is removed.

I switched to safe mode, but the error is still there. Do you know, where in the database or filesystem the words for the top menu are stored?

Check under System Information to find out modified files in a standard JIRA installation. Maybe one of the files is modified to include the new item.

This widget could not be displayed.

Another place to check is the 'Announcement Banner' to see if there is any code in there:

Look at Admin > System > Announcement Banner (find it under the 'User Interface' heading).

I probably should have said more clearly that it is the top menu where the problem is. The announcement banner is completely empty.

Thanks anyway! 

Sam Hall Community Champion May 09, 2017

I mentioned this becasue it's possible to include JavaScript code in the announcement banner that alters the appearance of the top menu.

This widget could not be displayed.

It looks like a botched attempt to "translate" the word Dashboard.  You've checked the file system which is exactly where I'd start, but the translations are bundled up into compressed files - did you check those too?

Also, do you have a developer tool like firebug you can use to inspect the raw html of the button?  To see if it's coming out with the html tags plain, or they're being inserted later by javascript?

This widget could not be displayed.

A customer of us does have the same problem. I didn't find the cause. I know that the clean version (without Addons) does not have this bug. 

My workaround is to intall InProduct (https://marketplace.atlassian.com/plugins/com.atlassian.translations.jira.inproduct/server/overview) and translate it manually. 

Otherwise you need to deaktivate all user-installed Add-Ons and active each again to find the cause. 

Installing a newer language file did not help.

I have deactivated all plugins in the staging environment and it was still there. But thank you for the link, this may help :)

This widget could not be displayed.

Same behavoir in our german JIRA 7.2.4 environment. The error occured after updating from JIRA 6.x. Interesting thing is that a second german JIRA 7.2.4 instance doesn't have the problem. This instance was a fresh installation with JIRA 7.0.4. Does anyone have a solution for the problem?

We are on 7.2.7 now and it may well have happened because of the update a few months ago. Unfortunatelly all admins use jira set to English.

I think we may have a trace here...

This widget could not be displayed.

I encountered this issue after doing a fresh install of Jira Software 7.7.1.

I could reproduce it on two test systems and our productive system.

I ended up uncompressing <installation path>/atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-core-language-pack-de_DE-7.7.1.v20180122100646.jar, correcting these two keys:

com/atlassian/jira/web/action/JiraWebActionSupport_de_DE.properties:alt.text.home=S<u>t</u>artseite
com/atlassian/jira/web/action/JiraWebActionSupport_de_DE.properties:menu.dashboard.header=S<u>t</u>artseite

compressing it back and replacing the original file with the newly generated file. After a Jira restart, the menu bar was correct.

Hi Jaume, where did you find those keys in this uncompressing jar? In wich file? Thx

Sorry for not being clear enough in my comment... After uncompressing <installation path>/atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-core-language-pack-de_DE-7.7.1.v20180122100646.jar look for this file in subfolder com/atlassian/jira/web/action/:

JiraWebActionSupport_de_DE.properties

There you will find these keys:

  • alt.text.home
  • menu.dashboard.header

Correct them and restart Jira.

I just found out that versions 7.7.2 and 7.8.0 solve this issue, see: https://jira.atlassian.com/browse/JRASERVER-66732?src=confmacro

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

70 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you