How to copy content from Comments field to other custom field

Pradeep Kumar November 1, 2017

Hi All,

 

My requirement is We need to copy the value from comments field and need to show in other custom field.

Comments: [ This is source field]

Email Received from test Account

 

Internal Mail: [ Destination Field]

Email Received from test Account 

 

Thanks,

Pradeep

2 answers

0 votes
Nic Brough -Adaptavist-
Community Leader
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November 1, 2017

You will need to find or write some code to do that. 

You haven't said when you want to do it (transition, during create, during edit, etc).  That probably determines how you're going to do this.

0 votes
Tarun Sapra
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 1, 2017

If you have script runner plugin installed then you can write a script which uses "CommentManager" to iterate over the issue comments and update the custom field object with the comment's value.

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