How to configure an SMTP server on JIRA?

All is in the title, is anyone know ?

I read the documentation but it does not work, there is something I must not understand.

I'm on an evaluation instance, in localhost.

2 answers

1 accepted

Done, it was a problem with the antivirus.

2 votes

You need to follow the docs - go to mail servers and add a SMTP server with the right settings.

You haven't told us what you're doing, what error messages you're getting or even what doc you haven't followed.

I've this : "An error has occurred with sending the test email:
com.atlassian.mail.MailException: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: smtp.gmail.com, 465; timeout 10000;" in the mail log.

 

I've followed many documentations, tutorials etc... I try to set up a SMTP server to send notifications.

 

Do you know a documentation for the other kinds of mail addresses ?

Er, you said you already had that.

That's true hehe, I think this is a firewall problem

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,313 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot