How to configure a new ticket type as Epic ticket in Jira

Hi,

Does anyone know how to configure a new ticket type as Epic ticket in Jira?

 

2 answers

Hi Huang,

 

Have you installed JIRA Software (JIRA Core + JIRA Agile) in your server?
If yes, you need go to project adminstration page, and add 'Epic' issue type to your workflow scheme.
Then 'Epic' will present in 'Issue type' dropdown when you create a JIRA ticket.

 

Cheney Ma

Yes, they are installed. Actually we don't want to use original "Epic" type, but want to configure another ticket type as "Epic". Is there a way to do this?

可以的!

 

Below are steps to make it happen.

1. Go to JIRA Administration page.
2. Click 'Issues' tab.
3. Click 'Issue types' from left panel.
4. Click 'Add Issue Type' button.
5. Finish the issue type creation, specify the name as 'Epic'.
6. Add the new created issue type to your project workflow scheme.

I think you've misunderstood the question.  Adding a new issue type of "x" is not the problem.

I think the question is "if I add an issue type of X, how do I make JIRA Software make it handle like an Epic?"  (i.e. appear on side panels, add up strories etc)
 
Is that right?

Hi Nic,

 

That's right. Is there a way to achieve this?

I'm sorry, but no, you need to use Epics

0 votes
Steven Behnke Community Champion Jun 12, 2016

There is no way to change the behavior for Epics to a different issue type. It's completely locked to the Epic issue type.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,322 views 5 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you