Hi:
I had restored jira from other instance.
But I can't login to administaror, how to close the administrator verfiying?
The error log:
2013-02-24 13:26:24,081 http-bio-8080-exec-12 ERROR TANGJN1 806x44x1 1exl3fi 10.125.152.187 /secure/admin/WebSudoAuthenticate.jspa [crowd.manager.application.ApplicationServiceGeneric] Directory 'Crowd Server' is not functional during authentication of 'TANGJN1'. Skipped. 2013-02-24 13:26:24,088 http-bio-8080-exec-12 ERROR [500ErrorPage.jsp] Exception caught in 500 page null com.atlassian.crowd.exception.runtime.CommunicationException at com.atlassian.crowd.embedded.core.CrowdServiceImpl.convertOperationFailedException(CrowdServiceImpl.java:866) at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:79) at com.atlassian.crowd.embedded.core.DelegatingCrowdService.authenticate(DelegatingCrowdService.java:35) at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.authenticate(FilteredCrowdServiceImpl.java:43) at com.atlassian.jira.security.login.LoginManagerImpl$InternalStaticDependencies.authenticate(LoginManagerImpl.java:415) at com.atlassian.jira.security.login.LoginManagerImpl.authenticateWithoutElevatedCheck(LoginManagerImpl.java:211) at com.atlassian.jira.web.action.admin.WebSudoAuthenticate.doValidation(WebSudoAuthenticate.java:131) at webwork.action.ActionSupport.validate(ActionSupport.java:391) at webwork.action.ActionSupport.execute(ActionSupport.java:162) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:221) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:150) at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:153) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
Looks like the JIRA that you copied from is using Crowd for authentication. From the new server, the crowd server is probably not reachable.
com.atlassian.crowd.exception.runtime.CommunicationException
Thanks you answer.
I had checked the crowd, the crowd is running well!
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At last I reinstall JIRA, and use the workable Crowd backup.
Then it workable.
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jira.websudo.is.disabled = true
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