How to close hyper care (closed ) jira issues

[sankar sankar]

Hi Team,

How to close/Hide  hyper care (closed ) Jira issues

[Tuncay Senturk · Accepted solution]

If you want to hide issues from Kanban board after closing them, you need to release them. The link Release can be seen on top of rightmost (Closed, Done) column.

Actually, the idea in Releasing a version (Kanban) is the fix version because by default Kanban boards have below JQL in Kanban board sub-filter setting in Kanban board configuratons

fixVersion in unreleasedVersions() OR fixVersion is EMPTY

If you release the closed issues, then they will not be either in unreleasedVersions() or their fix version would not be empty, which means they will not be seen in the boards.

I hope I was clear.

[sankar sankar]

Yes thanks 

But still, it is showing a few more tickets on the board.

I tried with       resolution is empty

thanks, it helps a lot  

Thanks 

Shankar G

[sankar sankar]

https://community.atlassian.com/t5/Jira-questions/Jira-is-not-talking-to-crowd/qaq-p/1202416#M383968

If you have any idea please help me with this.

thanks 

[Tuncay Senturk]

Hi @sankar sankar 

If this answer helped you, or you believe it is the right one please accept it so that other community users would benefit.

And for the clarification, please do not add other unrelated contents' links, I'll have a look though.

[Tuncay Senturk]

What do you mean by closing hyper care (closed) Jira issues?

[sankar sankar]

Hi Tuncay,

Hiding an issue after closing the user story from the kanban board